Thank you for shopping with Stag Fencing. We aim to provide a smooth and efficient shipping experience for all our customers. Please review our shipping policy below:

1. Shipping Locations

We currently offer shipping to all areas within Australia. Unfortunately, we do not offer international shipping at this time.

2. Processing Time

Orders are processed within 1-2 business days. Our team works hard to prepare and dispatch your order as quickly as possible. You will receive a notification once your order has been shipped.

3. Shipping Fees

Shipping costs are calculated at checkout based on your location and the size of your order. You will see the exact shipping cost before finalizing your order.

4. Shipping Methods

We partner with trusted courier services to ensure that your order arrives safely and on time. The available shipping options will be displayed at checkout, and you can choose the option that best suits your needs.

5. Delivery Times

• Standard Shipping: Typically takes 5-7 business days for delivery, depending on your location.
• Express Shipping: Orders placed with express shipping usually arrive within 1-3 business days.

Please note that delivery times are estimates and can vary depending on your location and circumstances.

6. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment online.

7. Address Accuracy

Please ensure that all shipping information is correct at the time of checkout, as we cannot be held responsible for lost or delayed shipments due to incorrect addresses.

8. Shipping Delays

While we strive to ensure timely delivery, shipping times may be affected by factors beyond our control, such as weather, carrier delays, or public holidays. We appreciate your understanding if delays occur.

9. Lost or Damaged Items

In the rare event that your order is lost or damaged during transit, please contact us immediately at [customer service email/phone]. We will assist you in resolving the issue as quickly as possible.

10. Returns and Exchanges

Please visit our [Returns and Exchanges Policy page] for more information on returning or exchanging your items.

11. Customer Service

If you have any questions or concerns regarding your shipment, please contact our customer service team at Quote@stagfencing.com.au/0431 703 770. We are happy to assist you!